Dear Rider,
At Westwind Moto, the pursuit of the ultimate rider experience is our highest goal.
When we stepped onto the global stage in 2024, this principle remained the same. We understand that placing trust in a new brand is a meaningful decision, and we deeply value the confidence each of you places in us.
We would like to invite you, as a valued rider using our products, to join us in Milan at EICMA (Hall 7, Booth S36, 4 to 9 November). Your feedback and suggestions on our products are immensely important to us. This is a rare opportunity for us to meet face to face, listen to your insights, and continue improving together.
If you are interested in attending, please contact us at: alex@WestwindMoto.com.
As a token of our appreciation, we will offer you a small gift of either a RW10B hydration pack or an $80 voucher.
A Note on Our Global Operations
Transparency and trust are the foundation of how we operate. We want every rider to know exactly what to expect when ordering from Westwind Moto.
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Shipping Times: Due to our extensive range of SKUs, maintaining local warehouses worldwide is not yet feasible. Consequently, shipping to some locations may take 15 to 30 days. Please be assured, we partner with the most reliable and premium logistics providers available to get your gear to you as swiftly and safely as possible. We are incredibly proud of our products and are eager for you to experience them.
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International Duties & Taxes: The global tariff landscape is complex and volatile. While we strive to offer Delivered Duty Paid (DDP) shipping to cover all import fees, this is unfortunately not possible in all regions, including parts of South America, the Middle East, India, and some other countries. In these cases, the recipient may be responsible for local tariffs and taxes.
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Returns & Refunds: Your satisfaction is paramount. If you are not completely happy with your purchase, you can contact us within 60 days of receipt to initiate a return and full refund.
We are committed to continuous improvement. If your experience with us falls short of expectations, please reach out to me directly. Your feedback is essential.
You can always email me at: Richard@WestwindMoto.com
Ride safe,
Richard
Co-founder
Westwind Moto Global