Westwind Moto: Your Ride, Our Commitment

Built for the Long Haul & Backed for Life

At Westwind Moto, we pour relentless dedication into every stitch and seam. Our gear is crafted to endure the harshest adventures, and we stand firmly behind it with two core commitments designed for riders:

1. Our Lifetime Craftsmanship Promise:

• The Guarantee: Every Westwind Moto product carries our Lifetime Warranty against defects.

• Covered: Failures directly caused by flaws in materials or factory workmanship.

• Our Action: We will repair or resolve the issue at no cost to you.

2. Our Lifelong Ride Protection:

• The Situation: Accidents happen, even to the toughest gear. If your Westwind Moto luggage or apparel is functionally damaged in a crash – anytime, anywhere in its life.

• Our Support:

  • First Option: One free repair to restore full functionality.

  • Second Option: If the damage is beyond repair, receive a 50% discount on a current replacement.

• Focus: This pledge covers crash-induced functional impairment only.

Understanding Coverage:

• Lifetime Craftsmanship Promise: Addresses inherent manufacturing flaws.

• Lifelong Ride Protection: Addresses functional failure from riding accidents.

• Not Covered by Either: Routine wear and tear, surface scuffs/scratches (cosmetic damage), or natural breakdown over time.

How We Stand By You:
Encounter an issue? Reach out to our Rider Support team（ridersupport@WestwindMoto.com）. We'll guide you through the simple steps to evaluate your gear under the relevant commitment and get you back on the trail.